WHMCS Widget For Zendesk - correct IP syntax in config

[datavault]

Hi guys,

Just need to check the correct syntax to list multiple IPs in the whitelist section of the configuration.php for the WHMCS Widget For Zendesk. We are using the hosted Zendesk, and need to whitelist about 20 different possible IPs (https://support.zendesk.com/entries/23126726-Zendesk-Public-IP-addresses).

At the moment, I have this written up like this -

Code: Select all

$widget_ip_whitelist = array(
   '23.253.8.0',
   '23.253.19.240',
   '23.253.198.176',
   '50.56.23.160',
   '50.57.4.208',
   '50.57.192.176',
   '50.57.199.0',
   '96.46.150.192',
   '96.46.156.0',
   '108.166.21.180',
   '108.166.24.224',
   '108.166.31.240',
   '108.166.44.40',
   '162.209.39.0',
   '173.203.47.128',
   '173.203.47.160',
   '174.137.46.0',
   '184.106.0.176',
   '184.106.12.184',
   '184.106.40.64',
   '185.12.80.0',
   '192.161.144.0',
   '198.61.143.28',
   '198.61.149.152',
   '198.101.188.224',
);


Is this correct? I'm still seeing the "Incorrect IP" error, but aren't sure if that's because they've been entered incorrectly or if it's actually a problem.

Thanks,

- Andrew

[Piotr]

Hello,

The syntax is correct.
In that case you can make use of 'unauthorized_access_attempts.txt' file.
You can find further explanation of the problem in our Wiki at Common Problems section point number 1.

[datavault]

Thanks for that, Piotr. Nice to know some of it is set up correctly, at least!

I'm not seeing any content in the .txt file - how do I ensure the permissions are correct?

Thanks,

- Andrew

[Piotr]

To ensure that permissions are correct you can use chmod, e.g. directly through your FTP.