ticket reply

[sleepybaby]

Hello,

Is Konrad out recently? There is an ticket no reply for over 3-4 days.

Thanks

[Piotr]

Hello,
I checked all of our tickets but I couldn't find the ticket with such a long delay. Are you sure that you sent this ticket successfully? Could you provide us with your ticket ID?
Konrad is not out and he is ready to assist your development issues and requests.

[sleepybaby]

Ticket #902823

[Piotr]

That's right, it appears that we overlooked your latest ticket response. Please accept my kind apology for this. Currently we have a lot of opened tickets. You will receive our answer very soon.