Customer retention is an important figure for any forward-thinking entrepreneur because it indicates not only how successful they are at acquiring new customers, but maintaining the current ones as well.
Up until now business owners involved in the web hosting industry had no reliable tools to measure the retention rate based on the data from their WHMCS system, which might have prevented them from making full-blown and aware progress.
The latest release of MetricsCube marks a tremendous breakthrough in this field, allowing users to now freely measure the retention of customers, domains, services or even addons, with additional subdivision into active and new types.
Study the more detailed notes on this subject available at the newest MetricsCube Blog and enhance your brand renown through eight, sound reports!