Unban Center - Check IPv4 and IPv6 address

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Unban Center - Check IPv4 and IPv6 address

Postby Epaphus » 13th November 2016, 12:01 pm

Hi,

We have some customers who get banned on IPv4 but are unable to use the Unban Center to clear the ban as the Unban Center will only show their IPv6 address.

Is it possible to have the Unban Center check for a users IPv4 address and IPv6 address at the same time?

Thanks
Epaphus
 
Posts: 2
Joined: 13th November 2016, 11:45 am

Re: Unban Center - Check IPv4 and IPv6 address

Postby Joanna » 14th November 2016, 5:02 pm

Our specialists would like to look into the described matter more closely therefore please contact our Support Team directly through a ticket.
Joanna Byjoś
ModulesGarden Sales & Marketing Team Leader
Site Admin
ModulesGarden - Unique Approach To Custom Software Development Services & High-End Modules
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Joanna
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Re: Unban Center - Check IPv4 and IPv6 address

Postby Epaphus » 14th November 2016, 5:15 pm

Hi,

I have made a ticket.

Thanks
Epaphus
 
Posts: 2
Joined: 13th November 2016, 11:45 am


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