Resellers center whmcs logging problem

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Resellers center whmcs logging problem

Postby dkivi » 18th January 2016, 3:32 pm

Hi,

We're having problems with the resellers center module. When the module is enabled, no email invoices get logged in WHMCS. Logging is important for our customer service representatives, and it's a default WHMCS function.

The problem concerns all clients and all invoices that are sent after the module is activated. The email invoice is sent, but not logged in WHMCS.
dkivi
 
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Re: Resellers center whmcs logging problem

Postby Joanna » 19th January 2016, 4:22 pm

In order to restore a standard WHMCS invoicing mechanism, check the option 'Disable Invoices' as per the guide on our Wiki.

If, however, the above advice does not prove sufficient, keep in mind that you can contact our Support Team at any time! Our Specialists will come to your assistance and resolve any issue you encounter.
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