New error on Module

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New error on Module

Postby kenwardc » 12th August 2013, 7:03 pm

Hi there Folks

Here's a new one.

I've created a customer in WHMCS and set up a Zimbra mail service for him. When he logs into his Client Area, he can go to My Services, and then he can see the Email account. When he gets into the Zimbra module, he clicks on Manage Mailboxes and then he receives an error:

no valid authtoken present

Can someone help me with this?

Cheers
Chris
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Re: New error on Module

Postby Piotr » 13th August 2013, 10:09 am

Hello,

This error indicates a problem with connection. Please check your server settings in WHMCS and whether your connection details to Zimbra are correct. Test whether you can connect to your server with details you are currently using.
Piotr Dołęga
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